🚗 Returning a Rental Car at Naples Airport — Step-by-Step Process
Returning your rental car at Naples Capodichino Airport (NAP) doesn’t have to be stressful. With clear signs, organized parking, and 24-hour key drop options, the process is quick and straightforward — if you know where to go.
This complete guide explains how to return your rental car at Naples Airport, including where the rental return area is located, how to refuel nearby, what to expect during inspection, and how to avoid additional charges.
🏁 Overview: Rental Car Return at Naples Airport
| Step | Action | Estimated Time |
|---|---|---|
| 1 | Follow “Autonoleggi Restituzione / Car Rental Return” signs | 5–10 min |
| 2 | Park in your rental company’s zone | 5 min |
| 3 | Check the car and remove belongings | 5–10 min |
| 4 | Return keys or use drop box | 3–5 min |
| Total Time | 15–30 minutes | ✅ Plan ahead |
🧭 Where to Return Your Rental Car at Naples Airport
The car rental return area is located just outside the main terminal (Capodichino Aeroporto) in the Car Rental Center (P5 Parking area).
- 📍 GPS Address:Via del Riposo, 80144 Napoli NA, Italy
- 🅿️ Parking Area: P5 — “Autonoleggi” (Car Rentals)
- 🕐 Walking Time: ~5 minutes to the Departures Terminal
Once you enter the airport area, follow the blue and white road signs that read “Car Rental Return / Autonoleggi Restituzione”. Each major provider (Hertz, Avis, Europcar, Sixt, Locauto, Sicily by Car, Leasys) has its own marked section.
🔁 Step-by-Step: How to Return Your Rental Car
1. Follow the Signs to “Car Rental Return”
As you approach the airport on Via del Riposo or Viale Maddalena, keep right and follow the Car Rental Return indicators. You’ll see dedicated lanes leading to the P5 Car Rental area.
2. Park in the Correct Section
Each rental brand has its own parking bays with signage (e.g., Hertz, Avis, Locauto).
Once parked, ensure the vehicle is aligned correctly, turn off the engine, and remove the key.
3. Remove Your Belongings
Before leaving:
- ✅ Check the glove compartment
- ✅ Check the trunk and seat pockets
- ✅ Take all documents and electronic devices
It’s easy to forget sunglasses, chargers, or GPS units, so take a moment to double-check.
4. Inspect and Document the Car
Use your phone to take 4 quick photos — front, sides, and rear — and a photo of the fuel gauge and mileage.
This can be helpful in case of later disputes.
5. Return the Keys
If the rental counter is open:
- Hand over the keys and contract
- Ask for a return confirmation (printed or digital)
If the desk is closed (nighttime or early morning):
- Drop the keys and documents in the secure drop box located at your company’s stand
💡 Useful Tips for a Smooth Return
| ✅ Tip | Why It Helps |
|---|---|
| Refuel before drop-off | Avoid high refueling penalties (€3–€5 per liter) |
| Arrive early | Naples traffic can delay you 20–40 min |
| Keep photos | Protection in case of false damage claims |
| Check desk hours | Some offices close between 23:00–07:00 |
| Use GPS “Car Rental Return NAP” | Ensures direct navigation to P5 |
⛽ Nearest Gas Stations to Naples Airport
Before returning the car, refuel at one of the nearby stations.
| Gas Station | Distance | Hours | Notes |
|---|---|---|---|
| ENI – Via del Riposo 40 | 1.2 km | 24/7 | Closest to airport entrance |
| Q8 – Viale Umberto Maddalena 130 | 2 km | 6:00–22:00 | Slightly cheaper prices |
| IP – Via Nuova del Campo 52 | 1.8 km | 7:00–21:00 | Easy access from motorway |
🧾 Keep your refueling receipt — some companies may ask for proof that the tank was full upon return.
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🕓 After-Hours Car Return
Naples Airport’s rental center supports 24-hour returns, but the desks may not always be staffed.
If you’re returning outside normal hours:
- Park in your company’s area (P5).
- Note the fuel and mileage on the contract.
- Place keys and papers in the drop box.
- Take a few photos for records.
You’ll receive an email confirmation once the car is checked during business hours.
⚠️ Common Mistakes to Avoid
| Mistake | What Happens |
|---|---|
| ⛽ Returning without refueling | You’ll pay premium fuel charges |
| 🕐 Arriving late | Extra-day fee may apply |
| 🧳 Leaving belongings inside | Lost & found may delay you |
| 📸 Skipping photos | Harder to dispute claims |
| 🅿️ Parking in wrong area | Some lots are for long-term parking only |
🧭 One-Way Rentals from Naples Airport
If you plan to continue your journey elsewhere, most providers allow one-way rentals from Naples to other cities in Italy.
| Destination | Distance | Average Fee | Drive Time |
|---|---|---|---|
| Rome (FCO) | 225 km | €100–150 | 2 h 30 m |
| Florence (FLR) | 480 km | €120–180 | 5 h |
| Bari | 260 km | €80–120 | 3 h |
| Palermo (via ferry) | — | €150–250 | 9–10 h total |
👉 Always confirm one-way fees in advance — some companies waive them for rentals over 5 days.
📞 Rental Company Contacts at Naples Airport
| Company | Desk Location | Phone | Hours |
|---|---|---|---|
| Europcar | P5 Parking Area | +39 081 751 8899 | 07:00–23:00 |
| Avis / Budget | P5 Level 0 | +39 081 751 8895 | 07:00–23:00 |
| Hertz / Thrifty | P5 Ground Floor | +39 081 751 8894 | 07:00–23:30 |
| Sixt | P5 Building | +39 029 475 7979 | 07:30–22:30 |
| Locauto / Enterprise | P5 Area | +39 081 751 8898 | 07:00–23:00 |
🧳 Getting to the Terminal After Drop-Off
Once your car is parked and keys are returned, the Departures Terminal is only about 400–500 meters away (5–7 minutes on foot).
If you have heavy luggage, you can use:
- 🚌 Free shuttle bus (runs every 10–15 minutes)
- 🚶♀️ Pedestrian walkway connecting the Car Rental Center to the terminal
🌐 Need to Book Another Car?
If you’re continuing your trip around Italy, compare offers from top providers through:
🔗 EconomyBookings.com — trusted partner for Naples Airport car rentals with flexible cancellation and transparent pricing.
✅ Quick Checklist Before Drop-Off
| Task | Done |
|---|---|
| Refilled fuel tank | ☐ |
| Removed all belongings | ☐ |
| Took car photos | ☐ |
| Dropped keys / got receipt | ☐ |
| Saved fuel receipt | ☐ |
💬 Frequently Asked Questions
Q: How long does it take to return a car at Naples Airport?
A: Usually 15–30 minutes, depending on traffic and inspection queue.
Q: Can I return my rental car after hours?
A: Yes — all major companies at NAP have secure key drop boxes.
Q: What happens if I return the car late?
A: Returning more than 30 minutes past your due time may result in an extra-day charge.
Q: Can I return my car to a different airport?
A: Yes, one-way rentals to Rome, Florence, and Bari are available with additional fees.
🧠 Final Tips Before You Fly
Returning a rental car at Naples Airport (NAP) is simple when you follow the signs and prepare in advance.
- Refuel before entering the airport
- Take photos for peace of mind
- Arrive early to avoid traffic delays
- Keep your rental documents handy
With these quick steps, your car return will be smooth — leaving you free to enjoy one last espresso before takeoff ☕.
